Welcome to Trans Royal Track® (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website https://transroyaltrack.com/, our shipping and logistics services, and any related tools, applications, or platforms (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Eligibility
- You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services.
- By using our Services, you represent that all information you provide is accurate, complete, and up to date.
2. Services Provided
We offer shipping, delivery, and logistics services including but not limited to:
- Domestic and international package delivery
- Freight forwarding and cargo handling
- Customs clearance assistance (where applicable)
- Real-time tracking and delivery updates
We reserve the right to modify, suspend, or discontinue any part of the Services without prior notice.
3. User Responsibilities
By using our Services, you agree that you will not:
- Provide false, incomplete, or misleading information
- Interfere with or disrupt the functionality of our website or platforms
- Use our Services for fraudulent or harmful activities
You are responsible for ensuring that your shipments comply with all applicable laws and regulations.
4. Pricing & Payment
- Service rates are provided at the time of booking and may vary depending on package weight, dimensions, destination, and shipping method.
- Payment must be made in full before shipment is processed unless otherwise agreed in writing.
- All payments are handled securely through authorized payment processors.
5. Delivery & Transit Times
- We make every effort to deliver shipments on time; however, delivery times are estimates and not guaranteed.
- Delays may occur due to weather, customs inspections, strikes, technical issues, or other factors beyond our control.
- We are not liable for losses arising from delivery delays unless expressly agreed in a written service contract.
6. Liability & Insurance
- Our liability for loss or damage to shipments is limited to the coverage allowed under applicable shipping regulations or any insurance purchased by you.
- We strongly recommend purchasing additional shipping insurance for high-value items.
- We are not responsible for damages resulting from improper packaging, or inaccurate shipping details provided by you.
7. Account & Security
- If you create an account with us, you are responsible for maintaining the confidentiality of your login details.
- You must notify us immediately if you suspect unauthorized access to your account.
- We are not liable for losses caused by unauthorized account use unless due to our negligence.
8. Intellectual Property
- All content on our website, including text, graphics, logos, software, and designs, is owned by Trans Royal Track® or its licensors.
- You may not copy, reproduce, distribute, or use our intellectual property without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages (including loss of profits or business) arising from use of our Services.
- Our total liability shall not exceed the amount paid for the shipment or service in question.
10. Termination of Services
We may suspend or terminate your access to our Services if you:
- Violate these Terms
- Provide false or unlawful information
- Abuse or misuse our Services
Termination does not relieve you of obligations for any outstanding payments.
11. Changes to Terms
We may update these Terms from time to time. Changes will take effect immediately upon posting on our website. Continued use of our Services means you accept the updated Terms.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Trans Royal Track®
Email: info@transroyaltrack.com