Last Updated: August 2025
Trans Royal Track® (“Company,” “we,” “our,” or “us”) values the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our shipping and logistics services through our website,https://transroyaltrack.com/ mobile platforms, or any other service channels.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party providers)
- Identity verification documents (if required for international shipping compliance)
b. Shipping & Logistics Information
- Package details (weight, dimensions, contents as declared)
- Tracking numbers
- Sender and recipient details
- Delivery instructions
c. Technical Information
- IP address
- Browser type and version
- Device identifiers
- Cookies and usage data (for analytics, site performance, and personalization)
2. How We Use Your Information
We use the collected information to:
- Process, ship, and deliver orders
- Provide order tracking and customer support
- Verify customer identity when necessary
- Improve our website, services, and user experience
- Send service updates, notifications, and promotional offers (where consented)
- Comply with legal obligations (e.g., customs, tax reporting, anti-fraud checks)
3. Sharing and Disclosure of Information
We may share your information with:
- Shipping partners and carriers to fulfill deliveries
- Payment processors for secure payment transactions
- Customs authorities for international shipments as required by law
- Third-party service providers (IT, analytics, customer support tools) under confidentiality agreements
- Legal authorities when required to comply with legal obligations or protect against fraud and security risks
We do not sell, rent, or trade your personal information to third parties.
4. Data Retention
We retain your personal information only as long as necessary for:
- The purposes outlined in this Privacy Policy
- Compliance with legal and regulatory requirements
- Resolving disputes and enforcing agreements
Once data is no longer required, we securely delete or anonymize it.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve functionality and navigation
- Analyze traffic and performance
- Personalize content and advertising (where applicable)
You may adjust your browser settings to refuse cookies. However, some parts of our website may not function properly without them.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use industry-standard practices, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal data
- Request correction or deletion of your personal data
- Withdraw consent for marketing communications
- Restrict or object to certain data processing
- Lodge a complaint with your local data protection authority
To exercise your rights, please contact us at info@transroyaltrack.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date. Continued use of our services after changes indicates acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Trans Royal Track®
Email: info@transroyaltrack.com